Shipping Information

We deliver comfort to you

From our hands to your doorstep — fast, reliable, and always with care. Here's everything you need to know.

  • Processing Time

    All orders are processed within 1–2 business days. During peak seasons, processing may take up to 3 days. You'll be notified every step of the way.

  • Real-Time Tracking

    Every order comes with a tracking number sent straight to your inbox. Follow your package from our warehouse to your doorstep.

  • Secure Packaging

    Every cloudst. item is carefully packed in our signature recyclable packaging — designed to protect your order and the planet.

LIMITED TIME

Free shipping on orders over $75

No promo code needed. Applied automatically at checkout for all domestic orders.

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Got Questions?

Frequently Asked Questions

  • Once your order ships, you'll receive a confirmation email with a tracking number and a direct link to track your package in real-time. You can also check your order status in your account dashboard.

  • Yes! We offer free standard shipping on all domestic orders over $75. This applies automatically at checkout — no promo code needed.

  • We take full responsibility. If your package hasn't arrived within the estimated delivery window or arrives damaged, contact us at support@cloudst.com and we'll send a replacement or issue a full refund — no questions asked.

  • You can update your shipping address within 2 hours of placing your order by contacting our support team. After that window, we may not be able to make changes as orders are processed quickly.

  • Yes, we ship to PO Boxes via USPS. APO/FPO addresses are also supported with standard shipping timelines. Express and overnight options are not available for these addresses.